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Ali-HS
12-20-2006, 05:30 PM
Dear Valued Customers,

We have noticed a disconnection occurred in the way outside our datacenter between 12:55PM ? 12:59PM (US time). This most probably may be caused by a router failure at one of the ISPs in the way. Nothing abnormal at our system or our datacenter side.

Bulk connects (Bulk users of 70-100) usually takes 3-5 minutes to finally login the system, a 3-5 min waiting at some systems may be faced during this disconnection period.

Ali-HS
12-21-2006, 11:19 AM
After investigation we found there was maintenance at a router for one of the ISP in Huston-USA, so this made the disconnection.