<![CDATA[Hybrid Solutions]]> <![CDATA[Where and how to make an invoice payment?]]> When you receive an invoice, you will find the required Bank Account info inside it that you should pay your invoice through.. Do not make payment to difference Bank account as this will require Bank settlement and may take time and some fees for that. You can do that by Wire transfer or Swift transfer. Send the TT copy or transfer details to the accounting department once you make the payment for tracing and follow up purposes.

]]> <![CDATA[What does "Blocking List" BL mean?]]> After signing an agreement between our side and the other party side, we give it enough time to be executed. Usually we take 3-5 business days for delivering the service. After the Service delivery and if the new customers refused to execute the agreement with the continuous request to do so, all of his contact information will be added to our 'BLOCKING LIST".

All listed people in the BLOCKING LIST, are deprived from benefiting from any of our network services as long as they are listed. This list is exchanged between all Hybrid Solutions partners, friends and business cooperators.

Any listed party can request for BLOCKING LIST removal by contactin accounting department +962-6-5151601 ext 110 or accounting@hybrid-solutions.com 

]]> <![CDATA[What does "Accounting Not Stable" mean?]]> Existing Customers, who are suffering from problems in closing their invoices with us after continuous request for paying, they are flagged as ACCOUNTING NOT STABLE at their Customer Login area after logging on. With that flag, the customer will face the following:

1- No new Sales Orders can be processed for him.

2- Any tech support ticket will be handled with low priority as general customer service instead of SLA 1 hour. This is considering that with our large number of tech support inquiries we classify the ACCOUNTING NOT STABLE customers as lower in tech support priorities.

3- If customer did not settle his accounting issue, all his services will be cancelled gragually including Server Hosting, Tech Support, System Updates, White Lables and market News.


]]>