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Posted by Fouad Faraj Allah on 28 June 2017 10:54 PM

Dear Valued Customers,

We urge all our clients to keep their servers safe by not accessing them randomly from unsecured terminals or downloading any none-VertexFX software.You must access your server and install a trusted anti-virus, malware or security software as soon as possible, and keep taking frequent backup of their data even if you do that by a daily job on the same servers or replicating server by online backup.

We recommend other levels of offline backup outside the active data center completely, as most backup strategists recommend.

You can take the backup data of your server by following these steps:

1- Click on the Batch file called "SERVERBACKUP.bat" at your server's desktop

2- You will find the backup data by going to Computer --> Local Disk(C), They are 4-Files named as follows: DB.DMP, DB.txt, WHDB.DMP, WHDB.txt

3- Create New Folder and name it "BACKUP", and move the files to it, then Right-Click on the folder ---> add to "BACKUP.RAR"

Our technical support team will be available to guide you through the process and how to manage that from your server directly.

Contact us at


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