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Posted by Mohammad Rahhal on 02 August 2017 02:18 PM

Dear Valeud Customer,

As part of data center's continued efforts to enhance customer experience, Network Engineers will be upgrading the firmware and supervisor modules on the routers that provide connectivity to your servers. The event will take place during a scheduled maintenance window between 08-Aug-2017 09:00 UTC (Aug 08, 2017 04:00AM CDT) to 09-Aug-2017 13:00 UTC (Aug 09, 2017 08:00AM CDT).

08-Aug-2017 04:00 CDT.
Start Date: 
08-Aug-2017 09:00 UTC (Aug 08, 2017 04:00AM CDT)
End Date: 
09-Aug-2017 13:00 UTC (Aug 09, 2017 08:00AM CDT)
Duration: 2 Days

During this maintenance window we do expect a disruption to customer server and/or VSI network connectivity of a few minutes as the new firmware is being applied. Depending on the services being utilized, some customers may experience multiple disruptions during the maintenance window.

We appreciate your patience during this work and welcome any feedback.

Technical Support Department

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